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Brassring

Brassring
Formerly IBM Kenexa

Overview

What is Brassring?

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and…

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Recent Reviews

Hiring through Kenexa

8 out of 10
December 03, 2018
Incentivized
Kenexa is used across the organization globally for recruiting and recruiting operations. Its used for candidates applying to various …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Job Requisition Management (11)
    7.7
    77%
  • Job Search Site Posting (11)
    7.7
    77%
  • Company Website Posting (10)
    7.4
    74%
  • Customized Application Form (11)
    7.1
    71%
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Pricing

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N/A
Unavailable

What is Brassring?

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.5
Avg 8.0
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Product Details

What is Brassring?

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.


Brassring offers candidate relationship management functionality for tracking candidate data and personalizing communication with each candidate. The suite also provides ATS capabilities via BrassRing, which enables automation for routine recruiting processes. It also includes cloud-based onboarding and candidate analytics intended to streamline candidate selection and hire-to-value timelines.

Brassring Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.

Cornerstone OnDemand, Infor Human Resources, and PeopleFluent are common alternatives for Brassring.

Reviewers rate Candidate Search and Applicant Tracking highest, with a score of 8.3.

The most common users of Brassring are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(63)

Attribute Ratings

Reviews

(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
Nafisha Labiba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Kenexa is used by the HR and Leadership team members. It enables the recruiter in terms of tracking a potential candidate from the starting of the recruitment process. The most amazing feature is that we can customize the email to the candidates for every recruitment step. It is basically a user-friendly tool. It helps to source different candidate profiles from different sources.
  • Applicant tracking
  • Candidate profile sourcing
  • Better communication Between recruiter and applicant
  • I am really thankful to the team tor this amazing software.
IBM Kenexa is a great software that will enable and empower the recruiter to track the best profiles from the very beginning of the recruitment process. Customized email templates allow better communication between both parties. It also helps proper reporting and documentation as well.
December 03, 2018

Hiring through Kenexa

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Kenexa is used across the organization globally for recruiting and recruiting operations. Its used for candidates applying to various roles, scheduling interviews, acts as a single database for feedback for interviews, making offers to candidates and storing important data like Visa, work permits, passport soft copy, compliance and any work / country specific regulations. It also acts as a triggering tool for sending mass communications, emails and information about the role and organization.
  • Applications on Kenexa - this I believe is the best strength of Kenexa. It is very easy to segregate candidates based on the skill set, role, country, level, etc., hence being the single source for all information.
  • Feedback Forms - As soon as the interviews are done, the tool allows us to send feedback forms with a detailed feedback (up to 4000 words). This allows a detailed documentation of every interview, enabling the organization to make the best possible hires.
  • CRM like features - like any CRM (customer relationship management) tool, Kenexa allows you to be very personalized with every person you are interacting with. The emails directly go to the inbox of the candidates and are personalized as well (with first names, role, and phone numbers).
  • API's - I believe this is one area where Kenexa lags, the ability to talk to other systems. This tool is impossible to integrate with lots of other tools, requring human involvement and manual intervention.
  • Search - Searching is not an easy task. It requires a lot of time and effort to search basic data. But due credit to IBM, they have improved on this a lot. But still the system requires more optimization.
  • Openness - Kenexa is a user defined system. It functions only in one described way. There is no way to reduce time, or have an alternate way. This is sometime irritating.
Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Kenexa is used globally for salaried hiring. It provides a single, integrated hiring solution.
  • Integration with HRIS and job boards
  • Contact management
  • Actual user interface is fairly intuitive
  • Setting up integrations is extremely tedious. For instance, setting up an address feed would have required sending over 5 different spreadsheets on a daily basis (one each for every facility name, street address, zip code, state, country) and a 6th sheet to make the connection between the other 5 elements. We opted not to set up that integration as a result.
[It's] good for smaller organizations with a low level of complexity in terms of geographic scope and reporting structures.
Brent Morffew | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Kenexa's 2x Brassring as ATS in a global organisation. It allows our Hiring Managers to provide the data required by them, and start/be part of the recruitment process without requiring access to the system.
  • We can build/configure as required, to respond to both planned and ad-hoc business requirements.
  • Global sparring and knowledge about global recruitment issues, which are not always ATS related.
  • Customizable automations are fantastic
  • A Client Services Consultant is pretty much required to navigate between bugs and the global support center. A Workbench trained administrator is invaluable.
  • Once languages have been added to a requisition, it is not possible to remove them without rebuilding the req and sending it for approval again. Many defaults point to the system having been originally designed to for system users to only work within a single req language.
  • Reported issues seem to too frequently end up in a loop between the 1st and 2nd level of support, or returned as being fixed, when it isn't.
  • Too many bugs, especially following a release of a new functionality.
  • The system is designed for all users to access the system, even though it may be sold as data can be accessed via emails. Out of system approvals and notifications are disappointing.
  • Too many functionalities which would help usibility are only available to standard fields, which for the most part are unusable.
  • Product releases are normally too far between and lacking functionalities which one would expect in 2014.
  • The Internet Explorer version supported is always behind, by at least one version, if not two.
Configurable automations are fantastic, but for the candidate and user, it is lacking what you would expect from a system in 2014.
Dennard Melton | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
  • It allow you to track the progress of a potenital candidate from start to finish
  • You can set up email templates that you can send and label for each part of the process
  • You can pull resumes fron different sources by using keyword searches for the type of employees you are looking to hire
  • You can track communications to each candidate to see when you email or last contact the candidate
  • Send emails after using the search Function to find the candidate
  • The number of clicks to move a candidate from start to finish
  • Not having to reclick after changing Multiple status for candidates after reviewing
  • If you search for a candidate and find them in the search, you can't send emails to them even if they are in your req. Must go in req to send emails for template.
I would tell a colleague to make sure you what you are trying to get out of the system. Are you mass recruiting or are you trying to fill a position every once in a while in your company? Make sure you understand the search function as well as how you can get the folders and the files built the way you need it. I am not sure they are tools that would help with mass recruiting. I think removing some of the tools would make it easier to get to resumes and not to have some many clicks with each candidate.
February 19, 2016

Kenexa Rocks!

Courtney Pontbriand | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Kenexa as an applicant tracking system for both external and internal hires within the corporation.
  • It's very user friendly, it's easy to use even if you have no experience with it.
  • Information is easy to find and navigate which makes doing your job that much easier.
  • Sending candidates invites to apply makes the applicant pool much more diverse.
  • You should be able to add attachments to applicant files.
  • A great enhancement would be to pre-populate fields that you use frequently so you don't have to type everything in multiple times. (ex. Store Managers & Store Numbers).
I feel Kenexa worked well for a large corporation.
February 13, 2015

Kenexa review

Jennifer Uriguen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Kenexa is used across the HR organization globally. BrassRing is used for applicant tracking and OrgMappers is used for engagement data.
  • Kenexa BrassRing is a great tool for applicant tracking, posting roles, tracking EEO data, background check info, candidate profiles, templates, reporting,
  • Kenexa technician support is valuable in providing what their customer needs are to run their business effectively
  • Kenexa OrgMappers is a great tool to host engagement surveys, pull data easily, enter data easily
  • Understanding the industry and where technology is going and offering services to customers to bring them up to speed. i.e. solutions for career conferences to easily have candidates apply on the fly
  • Offering to send a rep to the conference free of charge to enhance the customer relationship
I would recommend Kenexa because their applicant tracking system has everything needed to run a successful recruitment process where there is a high volume of roles and strong strategy to bring in diverse top talent. I do think this type of tool is for larger companies or companies that are global. For smaller companies with less than 500 employees whose volume of recruitment is low, you may not need this type of system.
Ellen Pham | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
While using Kenexa, I encountered issues repeatedly. The ATS itself was extremely slow and was not compatible with many systems. I was not able to use it for a regular session without growing frustrated. It would constantly freeze during all my searches as well as giving me error notifications for status checks. This would happen ALL THE TIME.
All Recruiters and leads used it to search for candidates, but it was still awful.

Here is a basic overall look:
1) Lags 24/7
2) Outdated information
3) Constant Outages
4) NON user-friendly interface (needs to be updated)
  • It's really good at stalling time.
  • I liked that documents were easily sent with a single click.
  • Easy to learn and use (at times)
  • The interface needs to be more user-friendly and updated. it seems as though it hasn't been changed or updated in a decade.
  • It needs to be compatible with Google Chrome. Internet Explorer is slower and crashes more often.
  • There needs to be an automatic clean-up option to detain and get rid of outdated resumes to speed up recruitment processes.
I think companies should look into Bullhorn Reach. it's much more usable and minimized. Sleek, modern, fast, compatible and cloud based. It also offers mobile recruiting, that way all processes can be made anywhere and anytime--which makes it more convenient for recruiters who are also out in the field more. Bullhorn Reach also has consistent activity tracking. Every bit of process or communication made by recruiters and users is tracked and can be seen by every one else. Which ultimately helps us stay updated on everything. The less clicking we have to do to get to something that we need to know about, the more user friendly it is.
Score 4 out of 10
Vetted Review
Verified User
  • It is easy to review the candidates within the requisition.
  • Ease of use between users.
  • When implemented the automatically generated offer letter is simple to use.
  • The system is very slow.
  • The reporting functions could be more clear.
  • There are a lot of screens to move through to complete simple tasks.
I would recommend the colleague ask about refresh rates. Our system was very slow and cumbersome.
Score 5 out of 10
Vetted Review
Verified User
  • It is an easy transition from the Recruiting team to the HR team when it comes to onboarding new employees.
  • Great for keeping track of candidates and organizing information by requisition numbers.
  • Easy process for sending out offer letters.
  • Can be very tedious when offer letters are filled out incorrectly, or need to be updated. There should be an easier tool to edit offer letters that need to be revised instead of plugging in all of the info again.
  • I experienced a lot of glitches with the format of the offer letter. At times the formatting and fonts would be skewed when copy/pasting into Kenexa.
  • "Moving a candidate through Kenexa" could be confusing for people who do not use all of the points (1st interview, 2nd interview, Manager review, etc). There should be a smoother process where you can jump from one status to the next easily.
I would advise to go over the functions step by step a few times a day with the trainer in order to get comfortable with it. You need to click on a lot of things to navigate through the product so be prepared to take a significant amount of time a day to review.
Aaron Binkley | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
  • BrassRing did make it easy to create and post new jobs as well as unpost and close filled jobs.
  • Kenexa 2x BrassRing is capable of running many useful reports for keeping track of candidate flow and overall recruitment progress.
  • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
  • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
Other products in the same category as Kenexa 2x BrassRing would be Taleo and PeopleFluent. I would also look into Avature as an ATS option. I am currently on the sourcing side of the recruitment process and use Avature for tracking and candidate mining purposes. I would recommend getting any kind of demo possible since the user interfaces vary quite a bit between them. Ease of use and overall stability should be kept in mind when comparing ATS prices.
Score 7 out of 10
Vetted Review
Verified User
  • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
  • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
  • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
  • When onboarding a new hire, Kenexa sends our new hire documents via a portal link to be submitted online by the candidate. The system is not easily compatible with Mac users and so it can complicate the candidate experience for many of our creative hires.
  • I’ve experienced a high volume of system outages where I was not able access Kenexa. These outages have been resolved in some cases by a system restart, clearing my “cookies” and in the majority of cases, the Kenexa tech team had to make the fix on their end as more often the not the issue tended to be user wide. They are usually great about fixing bugs in a timely fashion but there have been instances where I’ve been blocked out for a few hours.
  • In my ideal ATS, a system should be able to compose and edit offer letters with the click of a button. Unfortunately there is much manual entry needed to generate offer letters in Kenexa, and once completed, it is no possible to edit. For example, if a new hire’s start date changed we have to create an completely new offer letter, we cannot go in and just make the minor adjustment.
1. Is the system compatable with both Mac and PC platforms?
2. Can the system be customized to unique individual business needs?
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